WhatsApp Backup
Never lose a customer conversation. Keep every business chat safely backed up, organised and searchable — even when staff or phones change.
Data protection
The all-in-one WhatsApp business platformOne Platform.Total WhatsApp Control.
Backup. Multi-Account. AI Chatbot. Broadcast. Automation.
Grow Your Business.
WhatsApp
BackupMulti-Account
LoginAI ChatbotBroadcast &
BlastingAI Workflow
& Automation
WABA(Meta Tech Provider)Analytics
BackupMulti-Account
LoginAI ChatbotBroadcast &
BlastingAI Workflow
& Automation
WABA(Meta Tech Provider)Analytics
No Credit Card Required
Free Consultation
Tailored for Your Business
2,000+Businesses Empowered
50M+Messages Processed
99.9%System Uptime
Built in MalaysiaFor the World
WhatsApp
Business API
Business API
Trusted by growing businesses across Malaysia and beyond.
Retail
Education
Healthcare
Real Estate
F&B
E-Commerce
Government
More
A Product of
AIGC Sdn. Bhd.
AIGC Sdn. Bhd.
What is LinkChat?
The WhatsApp business platform built for Malaysian teams.
LinkChat is an all-in-one WhatsApp business platform developed in Malaysia by AIGC Sdn. Bhd. It lets teams back up WhatsApp chats, share business numbers across staff, automate replies with an AI chatbot, send broadcasts to opted-in customers and connect to the official WhatsApp Business API (WABA) — all from one workspace.
- Developed by
- AIGC Sdn. Bhd., Malaysia
- Category
- WhatsApp business platform & team inbox
- Core modules
- Backup · Multi-Account · AI Chatbot · Broadcast · AI Workflow · WABA · Analytics
- Meta status
- Meta Tech Provider
- Best for
- SMEs to enterprises selling and supporting on WhatsApp
- Customer login
- linkchat.my
The challenge
Your WhatsApp business, connected and protected.
Scattered messages, shared phones and unclear ownership lead to delays and missed opportunities.
01
Slow Responses
High enquiry volumes make timely replies difficult — and customers don't wait.
02
Disconnected Teams
Customer context gets lost across phones, devices and staff changes.
03
Missed Follow-ups
Hot leads slip through the cracks without clear ownership and reminders.
The LinkChat platform
Seven powerful solutions.
Seven powerful solutions.
One connected platform.
Everything your team needs to manage, protect and grow WhatsApp conversations — in one place.
Multi-Account Login
Bring multiple business numbers and team members into one shared workspace with clear chat ownership.
Team readyAI Chatbot
Linky answers routine questions, qualifies enquiries and hands over to a human seamlessly.
24/7 AIBroadcast & Blasting
Reach opted-in customers at scale with approved templates and campaign tracking.
Grow salesAI Workflow & Automation
Auto-route, tag, assign and trigger follow-ups using intelligent workflow logic.
Save timeWABA Solutions
Official WhatsApp Business API onboarding and management, as a Meta Tech Provider.
Official APIAnalytics
Track response times, team performance and campaign results in real-time dashboards.
Insights
Meet Linky
Your AI business companion,
Your AI business companion,
awake 24/7.
Linky answers routine questions instantly, qualifies leads, and hands hot conversations to your team — so no customer is left waiting.
- Instant replies, any hourHandle FAQs, pricing and bookings — even after office hours.
- Trained on your businessAnswers based on your products, services and policies.
- Seamless human handoverAssigns qualified leads to the right salesperson automatically.
Linky · AI AssistantOnline
Team collaboration
Manage accounts. Protect conversations. Automate workflows.
Give your team one clear view of every customer — who owns it, what was said, and what happens next.
- Clear chat ownership
- Consistent follow-ups
- Full team visibility
- Every chat backed up
Getting started
From WhatsApp chaos to business clarity.
1DISCOVER
Share your goals
Tell us about your customer communication challenges and team setup.
2PLAN
Choose your setup
We recommend the right modules, accounts and workflows for your business.
3LAUNCH
Go live with your team
Get connected, trained and running — with local support from the LinkChat team.
Solutions
For businesses built on conversations.
Wherever your customers chat on WhatsApp, LinkChat helps your team respond faster and sell more.
RetailProduct enquiries, stock checks and after-sales.
E-CommerceOrder updates, abandoned carts and promotions.
Real EstateLead capture, viewings and agent assignment.
EducationCourse enquiries, registrations and reminders.
HealthcareAppointment booking and patient follow-ups.
F&BReservations, orders and loyalty campaigns.
Government & AgenciesPublic enquiries handled consistently at scale.
Sales & Support TeamsShared inbox, ownership and performance tracking.
Compare
WhatsApp Business App vs LinkChat
The free WhatsApp Business App is great for one person on one phone. LinkChat is built for teams that need control, automation and scale.
| Capability | WhatsApp Business App | LinkChat |
|---|---|---|
| Multiple staff on one number | Limited linked devices | Shared team workspace |
| Chat backup & search | Per-phone backup | Central backup, searchable by team |
| AI chatbot | Basic auto-replies | AI chatbot (Linky) with human handover |
| Broadcast to customers | Small broadcast lists | Large-scale campaigns via official API |
| Workflow automation & assignment | — | Auto-route, tag and assign |
| Team analytics | Basic message stats | Real-time team dashboards |
| Official WhatsApp Business API | — | Yes, via Meta Tech Provider |
Backed by AI expertise
Discover AIGC ↗
A Product of AIGC Sdn. Bhd.
LinkChat is developed by AIGC Sdn. Bhd., a Malaysian AI technology company focused on practical business applications of artificial intelligence, digital solutions and automation.
Let's talk
Take total control of your WhatsApp operations.
Book a free consultation. We'll walk you through the platform, recommend the right setup and share official pricing for your business.
- Free consultation, no obligation
- Existing user? Log in here
FAQ
Frequently asked questions.
Is LinkChat suitable for small businesses?
Yes. LinkChat works for teams of any size — from a single business number to multiple accounts and departments. We'll tailor the setup to your needs.
Can multiple team members use the same WhatsApp number?
Yes. Multi-Account Login brings multiple business numbers and team members into one coordinated workspace, with clear conversation ownership.
What is WABA and do I need it?
WABA is the official WhatsApp Business API from Meta. It's ideal for higher volumes, broadcast campaigns and automation. As an Official Meta Tech Provider, we'll help you decide and get set up.
What is the difference between the WhatsApp Business App and the WhatsApp Business API?
The WhatsApp Business App is a free app for small businesses managing chats on a phone. The WhatsApp Business API (WABA) is Meta's platform for growing businesses: it supports multiple agents, automation, chatbots and large-scale messaging through providers such as LinkChat.
Is sending WhatsApp broadcasts allowed?
Yes, as long as customers have opted in to receive your messages. Through the official API, broadcasts use Meta-approved message templates, and Meta messaging fees may apply.
How does the AI Chatbot (Linky) work?
Linky is trained on your business information to answer routine questions, qualify enquiries and hand over to your team when a human is needed.
What does LinkChat cost?
Pricing depends on the modules and number of accounts you need. Book a free consultation for an official quotation, including any applicable Meta messaging fees.
Where can existing users log in?
Existing users can log in at linkchat.my.